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Monday, May 27, 2013

Top Ten situational interview questions

Here are Top Ten situational interview questions that tend to come up. This is by no means an exhaustive list. The purpose is to illustrate the importance of preparation and refreshing your memory regarding specific projects and situations.

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List of  Top Ten situational interview questions.

  • Describe the worse customer or co-worker you have ever had and tell me how you dealt with him or her
  • As a supervisor, you’ve made an unpopular decision. What action would you take so that morale in the department is not negatively affected?
  • In a team-leadership role, you discover that a team member has gone “over your head” to propose an idea or complain about an issue without talking to you first. How do you handle the situation?
  • Tell me about a time when you had to use your spoken communication skills in order to get a point across that was important to you?
  • How would you handle it if you believed strongly in a recommendation you made in a meeting, but most of your co-workers shot it down?
  • In a training session, you find that the trainer has a thick accent, and you can’t understand what’s being said. What would you do?
  • List the steps that you would take to make an important decision on the job?
  • What would you do if you realized at deadline time that a report you wrote for your boss or professor was not up to par?
  • How would you deal with a colleague at work with whom you seem to be unable to build a successful working relationship?
  • You have recently begun managing a team within the organization. One of your team members applied for the same job, and she is resentful that she was not given the job. She is speaking in a manner that is disrespectful and undermining your authority. How will you handle the situation?

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