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Friday, May 10, 2013

interview questions and answers for clerk

You often experience a lot of anxiety before you go to attend an clerk questions. The solution to this anxiety is good preparation, a candidate has to remember many things in order to emerge victorious in an Interview. Due to nature of this job, you will most likely to receive typical clerk interview questions.

Here's the commonly asked questions that you must answer correctly to set yourself apart:

Sample clerk interview questions:

  • Tell me about yourself?
  • What is your greatest weakness?
  • What experience do you have for clerk position?
  • What have you done to improve your clerk knowledge in the last year?
  • What have you learned from mistakes on the clerk job?
  • Why do you think you are suitable for this position?
  • How do you handle pressure at work?
  • What should be the qualities of an clerk?
  • Are you comfortable using a phone system?
  • What computer skills do you have and what programs are you comfortable using?
  • Tell me about your teamwork skills for clerk position?
  • Tell me about your general clerk experience?
  • What are the important duties and responsibilities of an clerk?

Handling works:

  • Provide an example of a conflict situation where you had to select between priorities and how did you reach a compromise?
  • How do you handle a too large workload?
  • Provide an example of where you had to deal with an angry colleague about work and explain how you resolved the issue.
  • Provide an example of a strict deadline you had to deal with recently and explain how you kept the deadline.

General questions:

  • What are your job description?
  • How does your previous work experience equip you for this job?
  • Which computer software have you used?
  • What types of correspondence were you responsible for?
  • What reports did you have to compose, format or check and distribute?
  • What types of filing systems have you managed?
  • What information were you responsible for processing?
  • What sort of information did you have to keep confidential in your last clerical job?
  • What experience do you have with handling money?
  • What experience do you have with setting up meetings?
  • What sort of interactions did you have with the public?
  • How many calls did you have to take on an average day?
  • Were you responsible for coordinating any events, projects or programs?
  • Describe the busiest work situation you have recently had?
  • Can you give me an example of the sort of deadlines you had to meet?
  • How do you prioritize your work?
  • Describe any innovations you successfully made in your last job to improve efficiency?

Language skills:

  • What were your grades in Math? English? Spelling?
  • How are your proof reading skills? Describe how you proof read.
  • Do you speak any other languages?

Written communication skills:

  • Please provide a few examples of written communication (just mention) for example? writing to embassies or central banks.
  • Please elaborate on all the types of business communication you have dealt with.
  • What program or application do you use for your written communication?
  • Please explain how you would edit a letter that you have to type up. Will you only correct the spelling mistakes or do you make changes to the sentences and format of the letter as well?

Planning skills:


  • Do you prefer everything to be stored in one place or do you have a system for remembering where stuff is?
  • Provide an example of where you had to organize a schedule, people or work space and elaborate on how you went about doing it.
  • What do you perceive as the worst part in your present/last job?
  • We have problems with___________ Please provide us with a solution to it.

Work priority scheduling:

  • How do you plan work priorities? Do you use a specific system and if so, explain?
  • When you have three or more important projects scheduled for the same day, do you have a system in place to decide which one needs to be finished first?
  • On what do you base your decision for the priority level of the work?

Information management:

  • What different systems have you used to store information and documents?
  • What record keeping were you responsible for?
  • What sort of data were you responsible for processing?

Meeting management interview questions:

  • What is your experience with meeting planning and calendar maintenance?
  • How do you coordinate and schedule a meeting?
  • If I asked you to schedule a meeting and insure that all aspects of the meeting are taken care of, what will you do?
  • What is your experience with meeting planning and calendar maintenance?
  • What are steps to organize a meeting?
  • Please tell me a checklist of a meeting.
  • Please tell me forms that you need to use in a meeting?

Filing and records management:

  • What are the legal implications associated with a records management program?
  • What steps are involved in determining the retention period for records?
  • Name the factors to consider in determing the appropriate retention period for records.
  • Name the risks of having an ineffective records management program.
  • What actions can you take to facilitate the retrieval of records?
  • Tell us about your experience in managing off-site records storage?
  • Have you managed off-site records storage or did you use a contract facility?
  • What are the critical service requirements in using a contract facility for off-site records storage?
  • How do you work with confidential information?
  • What are the different means by which documents may be filed?
  • Tell me about the last job you did that involved record-keeping or bookkeeping?
  • Describe your filing system. (Do they mention both cabinet filing and computer filing?) How would you “file” computer files?

Below are some typical questions and some suggestions for answering them. When you've mastered them, check out these Most common interview questions and answers 2013. Also be sure to avoid these 100 most common interview questions.


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